ShopAssist by Describely

ShopAssist Is Your Always-On AI Customer Concierge

Boost sales, cut support costs, and deliver 24/7 personalized customer experiences—all with one seamless chatbot solution.

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Describely is Trusted by Top eCommerce Brands

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Instant Support—Anytime, Anywhere

Never miss a sales opportunity or leave a question unanswered. ShopAssist is on standby around the clock, resolving customer questions and removing friction at every step.

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Engage Customers with Personalized Recommendations

Guide shoppers with human-like support—suggest relevant products, highlight special offers, and deliver an experience that is tailored to their needs.

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Prevent Cart Abandonment with Timely Assistance

Swift answers and 24/7 interactions help keep customers on the path to checkout.

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Turn Conversations into Insights

Learn what shoppers really want. Capture common questions, preferences, and feedback to shape future product lines, campaigns, and content improvements.

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Identify Data Trends to Drive Growth

Track top-searched products, common pain points, and engagement patterns. Transform raw data into actionable strategies for your online store.

Save Time and Boost Sales with 24/7 Customer Concierge

Reduce wait times from hours to mere seconds.

Let AI handle up to 80% of repetitive customer inquiries, freeing your team to tackle complex tasks.

Empowering shoppers in real time slashes abandonment rates by up to 30%.

Save thousands in overhead with a single robust, scalable AI solution.

ShopAssist works hand-in-hand with Describely’s AI-powered product content engine. Pair your shopper insights with Describely’s robust content creation to deliver a top-tier online shopping journey.

Plug & Play Integration

Insert a simple web snippet into your site—no heavy coding required. Your AI concierge is ready to go in minutes.

Configure with Preset Questions

Set up answers to FAQs, shipping details, return policies, and more. Train the bot with your brand’s unique keywords and tone of voice.

Smart Crawling for Product Data

Your product descriptions and specifications are seamlessly fed into the AI, enabling ShopAssist to respond with contextually rich, accurate answers.

Ready to scale 24/7 customer support for your brand?

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Frequently Asked Questions about ShopAssist

How does ShopAssist differ from a basic FAQ chatbot?

ShopAssist goes beyond simple Q&As by crawling your product data, offering interactive guidance, and providing actionable analytics.

Can I customize the chatbot to match my brand’s voice?

Absolutely. You can train ShopAssist with your specific keywords, tone, and style to ensure every response feels on-brand.

What kind of analytics can I expect?

You’ll gain insights into top-searched items, common customer inquiries, engagement rates, and more to help optimize your store.

How long does it take to implement?

Getting started is quick—just add the snippet to your site, configure preset answers, and you’re ready to chat in minutes.